What should I do if I have a water leak in my house?
The first thing to do to stop the water leak getting worse is to switch off your water supply. The stop cock or stop valve is usually positioned in your kitchen or bathroom and will shut off the water to your house immediately.
When is it your responsibility to fix a water leak?
If there’s a leak on your side of the meter, on the public footpath or external stop valve, it’s your responsibility to fix the leak. However, if it’s the first time you’ve had a leak like this and it’s not too expensive, your water company will usually repair it – although they don’t have to.
How to report a water leak in your area?
If the leak is a trickle of clear water, please use our form below. If it’s anything else, call us immediately on 0800 820 999. Is the leak in our area? Please use our postcode checker to see whether the leak is located within our region. If it is, please follow the steps below to report the leak. Where is the leak?
What should I do if I have a water leak in my washing machine?
The water leak may be from an obvious source that you can isolate – your dishwasher or washing machine, taps and toilets should all have an isolation valve on the hose or pipework which can be turned anti-clockwise to shut off the water supply.
What to do if you have a water main leak?
Damp Drywall- Damp drywall and ceilings with wet rings are clear signs of water from a leaking pipe. If this problem is left without being addressed, it may cause great damage to your home structure. Homeowners should call qualified plumbers at Beehive Plumbing to repair the defects so that there is no further damage to the property.
How can I find out if there is a water leak in my house?
Check the water meter, write down the numbers, and wait another hour. When you check again, if the numbers have not changed, the water leak is inside your home. If the numbers have changed, the leak is in the buried water line that runs to the house.
What to do if you think your swimming pool is leaking?
Use the valve to temporarily stop the flow of water. If there’s still activity on the meter, it means the leak is somewhere between the meter and your home. Call a pool specialist if you think you have a leak in your swimming pool.
What to do if you have a water leak on your roof?
If the problem is related to the water mains or the communication pipes, then you will need to contact your regional water supplier. Otherwise, get in touch with an emergency plumber. And finally, if the leak is coming from your roof, you will need to contact a roofing professional.
