What can I do if my ThermoSpas hot tub is not working?
If you reach the point of having no luck with keeping your water in balance, and have tried draining and refilling your tub, you can send us a sample of your hot tub water for analysis. Please contact ThermoSpas Customer Care Department at 800-876-0158, option 2. What can I do if the pH is my spa is high (over 8.0) and will not come down?
Why is the heating element on my spa not working?
If for any reason one of these components fail then the required voltage to the coil will be jeopardized and the contactor will not close in order to send power to the heating element. As mentioned above, it is usually one of these components that will cause a spa not to heat.
How to contact the ThermoSpas customer care department?
Upon completion of Step 3, if the pH is still high, contact the ThermoSpas Customer Care Department at 800-876-0158, option 2. Do hot tubs with Ozonators require fewer chemicals?
Can you use ThermoSpas jet line cleaner in a hot tub?
The use of ThermoClear™ and Chlorine can be interchanged in the same spa water. All other sanitizers require the draining of the hot tub. It is recommended to use the ThermoSpas ® Jet Line Cleaner for cleaning out the lines. Why can’t I use swimming pool chemicals?
If you reach the point of having no luck with keeping your water in balance, and have tried draining and refilling your tub, you can send us a sample of your hot tub water for analysis. Please contact ThermoSpas Customer Care Department at 800-876-0158, option 2. What can I do if the pH is my spa is high (over 8.0) and will not come down?
How to turn off pump 1 on the ThermoSpas?
Pump 1 Pump 1 is a 2 speed pump. Pressing once puts the pump into low speed, indicated on the LCD by a slow moving pump icon . Pressing a second time activates Pump 1 to high speed (icon moves faster). To turn off, press a third time (icon disappears from the LCD).
If for any reason one of these components fail then the required voltage to the coil will be jeopardized and the contactor will not close in order to send power to the heating element. As mentioned above, it is usually one of these components that will cause a spa not to heat.
Upon completion of Step 3, if the pH is still high, contact the ThermoSpas Customer Care Department at 800-876-0158, option 2. Do hot tubs with Ozonators require fewer chemicals?
What to do if your hot tub high limit switch is damaged?
Simply reset by pressing the big red button on your spa pack. The high limit switch may be housed in a thermowell. If the water temperature in the thermowell is the same as the water temperature in the rest of the spa, the switch is damaged and needs to be replaced.
What to do if your hot tub circulation pump is not working?
Disconnect the plumbing and turn it on very briefly to see if any funny noises are made. Depending on the location of the problem, a replacement of the bearings, motor, entire circulation pump will be required. Pro-Tip: Your spa circulation pump should run with as little noise as possible.
What’s the best way to Prime a hot tub?
The best way to prime a pump is to put pump into high speed, loosen pump union just a little bit to let the air escape from pump, then tighten the union back up. Why does 24-hour circulation pump turn on for 3 minutes then shuts off?
Is there a warranty on ThermoSpas spa pillows?
ThermoSpas does not provide warranty coverage for bleaching or discoloration of spa pillows. I have done everything I could and my water is still off-balance. ThermoSpas offers free computerized testing of your water.
What does ThermoSpas stand for in hot tubs?
ThermoSpas Hot Tub Products Inc. (“ ThermoSpas ”) respects the privacy concerns of our customers and we value your trust in our products and services. This Privacy Statement is meant to help you understand the types of information we collect, how we use this information, and the choices you can make.
Who is the owner of the ThermoSpas hot tub?
ThermoSpas Hot Tub Products, Inc. a division of Jacuzzi Group Worldwide, is a leading provider of custom-built spas for therapy, relaxation and exercise, tailored to customer needs and preferences.
ThermoSpas does not provide warranty coverage for bleaching or discoloration of spa pillows. I have done everything I could and my water is still off-balance. ThermoSpas offers free computerized testing of your water.
How does the ThermoSpas work in standard mode?
Pressing the ‘Pump 1’ button will change the mode to Standard and display the Economy-in-Standard icon. The spa will automatically revert to Economy mode after one hour (or instantly if you press ‘Mode/Prog’). Sleep Mode heats the spa to within 20° of the temperature set-point, but only during filtration cycles.
Can you design your own ThermoSpas swim spa?
With ThermoSpas you have the ability to design your own spa or select by seating capacity or model. ThermoSpas Swim Spas are not only designed for entertainment, but cardio and strength training as well as post-workout massages.
Pressing the ‘Pump 1’ button will change the mode to Standard and display the Economy-in-Standard icon. The spa will automatically revert to Economy mode after one hour (or instantly if you press ‘Mode/Prog’). Sleep Mode heats the spa to within 20° of the temperature set-point, but only during filtration cycles.
How many Jets does a ThermoSpas swim spa have?
ThermoSpas has four swim spa models: 12-foot (34 jets; seats nine to 12 adults): This model has ThermoFlex swim nozzles for stationary swimming and a SoftStride mat for added safety. 14-foot (25 to 27 jets; seats five adults): The 14-foot model provides a powerful and adjustable swim current.
