Is there a warranty on ThermoSpas spa pillows?
ThermoSpas does not provide warranty coverage for bleaching or discoloration of spa pillows. I have done everything I could and my water is still off-balance. ThermoSpas offers free computerized testing of your water.
How does the ThermoSpas work in standard mode?
Pressing the ‘Pump 1’ button will change the mode to Standard and display the Economy-in-Standard icon. The spa will automatically revert to Economy mode after one hour (or instantly if you press ‘Mode/Prog’). Sleep Mode heats the spa to within 20° of the temperature set-point, but only during filtration cycles.
How to contact the ThermoSpas customer care department?
Upon completion of Step 3, if the pH is still high, contact the ThermoSpas Customer Care Department at 800-876-0158, option 2. Do hot tubs with Ozonators require fewer chemicals?
What can I do if my ThermoSpas Spa is high?
Please contact ThermoSpas Customer Care Department at 800-876-0158, option 2. What can I do if the pH is my spa is high (over 8.0) and will not come down? Follow these steps: Turn on all pumps and add 1 ounce of ThermoSpas® pH Down.
What do you need to know about the ThermoSpas?
ThermoSpas equips each tub with high-quality filters, water purification, heating systems and pumps. It offers customizable hot tubs and swim spas that are simple to maintain and clean, and customers can choose between varying lighting options, jet configurations and seating capacities.
How long is the warranty on a ThermoSpas hot tub?
The company offers a 20-year warranty on its acrylic hot tub shells. Every element of the hot tubs plumbing system — including heat pumps — is included in the comprehensive 10-year prorated warranty plan. This premium warranty plan comes standard on all Designer, Aquatic and Fitness series hot tubs and spas.
When did ThermoSpas start making hot tubs?
Based in Wallingford, Connecticut, ThermoSpas has been delivering quality hot tubs for 35 years. The company started manufacturing hot tubs in 1983 and transitioned to a direct-to-consumer business model in 1995.
Is there a weight limit at the ThermoSpas?
Mr. and Mrs. K, We apologize that your experience with your ThermoSpas visit was a negative one. Our Spa Teams are trained on how to best identify the right spa for you. Our notes indicate that our larger spas were not something you were interested. The 2 Person spa we offer does have a weight limit to prevent overflow and damage to the spa itself.
