How do you return a Marc Jacobs product?
Follow these simple steps to return your purchase: Fill out the exchange form on the back of the order summary. Package up the return item (s), along with the return form, in its original shipping box or in a well-padded envelope or box (to prevent damage during transit). Include the original Marc Jacobs Beauty packaging, if possible.
Is there a warranty on a Marc Jacobs watch?
If your item was purchased at a Marc Jacobs store or from an authorized retailer: online or offline, please contact the store in which you purchased your item for warranty and aftercare. If you purchased a Marc Jacobs watch prior to October 31st of 2019, please find repair & warranty information here . Declaration of conformity .
Are there any Marc Jacobs products that are gluten free?
We care about your health, and know that gluten allergies can be quite serious. Marc Jacobs Beauty products are not specifically formulated to be gluten free. If you have more specific questions or concerns regarding gluten and the ingredients contained in our products, please contact your physician.
How can I Check my Marc Jacobs order status?
You can check your order status at any time by clicking on the “Sign In” link at the top of every page and logging into your account. You may also call us at 877-707-6272 or email at [email protected] for additional assistance. Can I place an order over the phone?
Follow these simple steps to return your purchase: Fill out the exchange form on the back of the order summary. Package up the return item (s), along with the return form, in its original shipping box or in a well-padded envelope or box (to prevent damage during transit). Include the original Marc Jacobs Beauty packaging, if possible.
How long is the warranty on Marc Jacobs watches?
Your Marc Jacobs watch is warranted by Marc Jacobs Watches under the terms and conditions of this warranty for 2 years from the date of its purchase. Faulty workmanship under normal use during the warranty period. Your warranty does not cover:
We care about your health, and know that gluten allergies can be quite serious. Marc Jacobs Beauty products are not specifically formulated to be gluten free. If you have more specific questions or concerns regarding gluten and the ingredients contained in our products, please contact your physician.
How do you clean a Marc Jacobs watch?
Clean your watch with a soft cloth and water only. Do not submerge your watch under water unless it is water rated. After saltwater use, rinse watch under tap water and wipe dry with a soft cloth. Metal bracelets should be cleaned periodically.
