How do you reset a softub pump?
Push the reset button on the Softub’s main control panel if the power light is blinking. If the power light continues to blink, unplug the Softub and plug it back in.
Can I shock my hot tub with bleach?
How to shock a spa with bleach? Regular household bleach (non-scented and without additives) can be used in a spa, but the pH level may rise as bleach has a very high pH of 13. For this reason many spa owners may find it easier to use dichlor (chlorine granules) or non-chlorine shock (MPS), which are more pH neutral.
How to contact the ThermoSpas customer care department?
Upon completion of Step 3, if the pH is still high, contact the ThermoSpas Customer Care Department at 800-876-0158, option 2. Do hot tubs with Ozonators require fewer chemicals?
When to add ThermoSpas to a hot tub?
Follow these steps: Turn on all pumps and add 1 ounce of ThermoSpas® pH Down. Wait 15 minutes and retest the pH. If the pH is still out of the acceptable range add 1/2 ounce of pH down and retest after 15 minutes. Pumps should continue to run.
Can you use ThermoSpas jet line cleaner in a hot tub?
The use of ThermoClear™ and Chlorine can be interchanged in the same spa water. All other sanitizers require the draining of the hot tub. It is recommended to use the ThermoSpas ® Jet Line Cleaner for cleaning out the lines. Why can’t I use swimming pool chemicals?
Is there a warranty on ThermoSpas spa pillows?
ThermoSpas does not provide warranty coverage for bleaching or discoloration of spa pillows. I have done everything I could and my water is still off-balance. ThermoSpas offers free computerized testing of your water.
Follow these steps: Turn on all pumps and add 1 ounce of ThermoSpas® pH Down. Wait 15 minutes and retest the pH. If the pH is still out of the acceptable range add 1/2 ounce of pH down and retest after 15 minutes. Pumps should continue to run.
Upon completion of Step 3, if the pH is still high, contact the ThermoSpas Customer Care Department at 800-876-0158, option 2. Do hot tubs with Ozonators require fewer chemicals?
The use of ThermoClear™ and Chlorine can be interchanged in the same spa water. All other sanitizers require the draining of the hot tub. It is recommended to use the ThermoSpas ® Jet Line Cleaner for cleaning out the lines. Why can’t I use swimming pool chemicals?
What to do if your spa pump is not working?
With over 25 years of experience, we’re equipped to help with any spa issues you have or to discuss a new spa. When your spa pump is making noises… This usually happens if you recently drained the spa. Open the lock nut until you hear air hissing, then tighten up again as water begins to leak.
